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ContextLoom

Pricing Strategy

Pricing and Licensing Strategy

Section titled “Pricing and Licensing Strategy”

Version: 3.0.0 Model: Node-Based Appliance Licensing

ContextLoom is licensed as an infrastructure appliance. The licensing model is bound to the unique Instance UUID of the node, rather than individual user seats. This allows organizations to scale their AI adoption internally without increasing per-user costs.

Licensing Philosophy: The Fleet Model

Section titled “Licensing Philosophy: The Fleet Model”

The Fleet Model is designed for infrastructure predictability. Organizations running multi-region deployments (e.g., US, EU, and Asia) or maintaining separate Staging and Production environments license each appliance node individually.

1. Core Editions

Section titled “1. Core Editions”

Every ContextLoom instance starts with one of the following base editions.

Community Edition

Section titled “Community Edition”
  • Target: Individual developers, students, and early-stage evaluations.
  • Cost: $0 (Free forever).
  • Capabilities:
    • Scale: Maximum 10 Active Bundles.
    • Connectivity: Maximum 1 Connected Repository.
    • Authentication: Local Database only.
    • Compliance: Local JSON logs.

Commercial Production Node

Section titled “Commercial Production Node”
  • Target: Production environments and professional AI teams.
  • Cost: $2,500 / year / instance.
  • Capabilities:
    • Scale: Unlimited Bundles and Repositories.
    • Authentication: Local Database (SSO requires module).
    • Hardware: Valid for up to 16 vCPUs.
    • Compliance: Standard JSON log output.

Non-Production Node

Section titled “Non-Production Node”
  • Target: QA, Staging, and CI/CD pipelines.
  • Cost: $1,000 / year / instance.
  • Capabilities:
    • All-Inclusive: Automatically includes all Enterprise Modules (SSO, SIEM, Custom CA) to ensure parity with production environments for testing.
    • Usage Restriction: Strictly limited to non-production use. The UI displays a persistent “NON-PRODUCTION” banner.

2. Enterprise Add-on Modules

Section titled “2. Enterprise Add-on Modules”

Enterprises can extend the capabilities of a Commercial Base license by stacking modular features. Modules are priced per production instance.

Identity Shield (SSO)

Section titled “Identity Shield (SSO)”
  • Cost: + $8,000 / year / instance.
  • Function: Unlocks OIDC and SAML 2.0 integration for enterprise identity providers including Okta, Azure AD, and Keycloak.

Compliance Stream (SIEM)

Section titled “Compliance Stream (SIEM)”
  • Cost: + $8,000 / year / instance.
  • Function: Enables real-time, high-integrity audit log streaming directly to SIEM platforms (Splunk, Datadog, etc.) via Syslog or TCP.
Section titled “Intranet Link (Custom CA)”
  • Cost: + $2,000 / year / instance.
  • Function: Provides support for custom Certificate Authority (CA) bundles and self-signed certificates. Required for air-gapped environments or internal VCS instances (GitHub Enterprise, Bitbucket Data Center).

3. Support and Maintenance

Section titled “3. Support and Maintenance”

Standard Warranty

Section titled “Standard Warranty”
  • Cost: Included with all paid licenses.
  • Scope: Software defect resolution and critical security patches.
  • SLA: Best effort.

Priority Support

Section titled “Priority Support”
  • Cost: $2,000 / year.
  • Scope: Configuration assistance, environment-specific troubleshooting, and integration guidance.
  • Included: 5 Priority Incident Tokens per year.
  • SLA: 48-hour initial response time.

4. Evaluation (Proof of Value)

Section titled “4. Evaluation (Proof of Value)”

Organizations requiring a full feature set for internal validation may request a Proof of Value (POV) Key.

  • Duration: 90 Days.
  • Cost: $0.
  • Configuration: All Enterprise Modules enabled.
  • Expiration: Upon expiry, the appliance reverts to the Community Edition limits, disabling SSO and SIEM modules until a commercial key is applied.